Zoetermeer, Netherlands

Hans Broerse

Scrum Master and Agile professional with Product Owner, business analysis, testing, and IT support roots.

Profile

I help teams create focus, improve delivery, and translate complex ideas into practical next steps. My background combines Scrum Master work, Product Owner experience, business and requirements analysis, testing, and application support. I have worked across insurance, retail, consulting, education, and IT service environments.

Core strengths

  • Scrum facilitation
  • Agile delivery
  • Product ownership
  • Requirements analysis
  • Business analysis
  • Stakeholder communication
  • Testing coordination
  • Application support

Certifications

  • Professional Scrum Master I, Scrum.org
  • CSPO Product Owner, Zilverline
  • ITIL Foundation
  • TMAP certificates

Experience highlights

2019 - 2026

Klaverblad Verzekeringen · Scrum Master

Scrum Master role in the insurance sector, based in Zoetermeer.

2018 - 2019

QDelft / Netcompany · Scrum Master

Scrum Master role in Delft.

2017 - 2018

H. Broerse Consultancy · Owner / ZZP

Independent consulting period, including Scrum Master work for Ahold Delhaize.

2006 - 2018

Albert Heijn / Ahold Delhaize · Agile, Product, Analysis, Testing

Multiple roles across retail IT, including Scrum Master, Product Owner Innovation, Information Analyst, and Test Coordinator.

2001 - 2006

Amsterdam University of Applied Sciences · Application Support

Application management, incident resolution, problem analysis, and project participation.

Selected work

Ahold innovation pilots

Product Owner Innovation work on Mijn Etos, Bol.com in-store ordering, Boxplosive personal discounts, and mobile self-scanning.

Albert Heijn OutSystems replacement

Scrum Master support for replacing the store application landscape with new desktop and mobile applications.

Agile introduction at Albert Heijn

Supported Agile ways of working and Scrum teams for Albert Heijn IT projects.

Offshore test process setup

Helped establish testing processes with a new offshore test team for Albert Heijn IT Beheer.